NOTICE - WATER OUTAGE IN WARD 16 OF KWADUKUZA EXPLAINED

DATE: 17 August 2020

In the past week the community of Ward 16 in KwaDukuza Municipality has been inundated with water interruptions.

On Friday the 7th and on Saturday the 9th of August 2020 there was a power outage in KwaDukuza which resulted in downtime of pumps at the Balancing reservoir and the Kearsney pump station. This downtime resulted in compromised water flow to Glenhills, Stanger Manor, Warrenton and High Ridge reservoirs which then caused reservoir levels to decrease.

Last Thursday, the 13th August 2020 there was a planned power outage which further decreased the levels.

ACTION TAKEN

ILembe District Municipality teams are busy with leak detection, repairs and unblocking strainers as well as manipulating valves to direct water to the affected areas while the pipe replacement project in Warrenton continues.

The objectives of the project is to improve water service delivery within the project area through the replacement of old AC pipelines to address service interruptions, water losses and to increase customer satisfaction.

The project was started on 22 May 2020 and is expected to be completed on the 18th of June 2021. It has a total budget of R 22 321 070.03. The replacements are being done per supply zone to ensure smooth running and also minimize water shortages during construction.

We apologize profusely for the inconvenience. Your patience and understanding is always appreciated.

To report theft, vandalism, leaks or for other water and sanitation related queries please contact our 24hr call centre on 032-4379371 and 032-4379427 or send a WhatsApp message to 074-3444508.